Refund Policy
At AVSP Infotech, we value the satisfaction of our clients and strive to provide the best possible service. This Refund Policy outlines the terms and conditions under which refunds may be granted for services provided by AVSP Infotech. By using our services, you agree to the terms of this refund policy.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Services not delivered as per the agreed-upon terms.
- Projects that have been canceled before significant progress has been made.
- Incorrect payments or billing errors.
Refund requests must be made within 30 days of the payment date. All requests will be carefully evaluated before approval.
2. Non-Refundable Services
The following services are non-refundable:
- Custom software development where significant progress has been made.
- Digital marketing campaigns that have already commenced.
- IT support and maintenance services that have been rendered.
- Any setup fees or consulting services that are completed.
3. Partial Refunds
In cases where partial services have been delivered, a partial refund may be considered, depending on the completion stage of the project and the costs incurred by AVSP Infotech.
4. Refund Process
Approved refunds will be processed within 10-15 business days and will be issued using the original method of payment unless otherwise agreed upon. You will receive a confirmation once the refund has been initiated.
5. Cancellation of Services
Clients may cancel their services at any time. However, cancellation fees may apply, depending on the terms outlined in the service agreement. For services canceled after the project has commenced, AVSP Infotech reserves the right to retain a portion of the fees for work completed up to the cancellation date.
6. Contact Us
If you have any questions about our refund policy or wish to submit a refund request, please contact our support team at Info@avspinfotech.com.
FAQ
Find Out Answers Here
To request a refund, you can contact our support team via email at Info@avspinfotech.com. Please provide details of your service and the reason for your refund request.
Non-refundable services include custom software development, digital marketing campaigns in progress, IT support services already rendered, and completed consulting services.
Once approved, refunds are processed within 10-15 business days and will be issued through the original method of payment.
Yes, partial refunds may be considered based on the progress of the project and the work completed before the cancellation.
Refund requests must be submitted within 30 days of the payment date for eligibility.